Shipping & payment conditions

Shipping costs

Shipping costs within Germany
The shipping costs within Germany are 4,90 EUR. From an order value of 70,00 EUR we deliver free of shipping costs. 

Shipping costs outside Germany
The respective total costs for shipping abroad are shown in the shipping zone table below. From an order value of 175,00 EUR we deliver free of shipping costs.

Shipping costs to Switzerland
We deliver our goods with DHL as world parcel. In postal traffic, the customer is considered the importer and is obliged to pay the amounts due. These are raised by the national post office with and/or after delivery of the transmission (value added tax, customs clearance service). Please contact your customs administration for further information.

Customs regulations
Every shipment in a non-EU country is subject to customs duties and VAT. In postal traffic, the customer is considered the importer and is obliged to pay the amounts due. These amounts are collected by Swiss Post on or after delivery of the item (VAT, administrative costs, customs clearance service). Please contact your customs administration for further information.

Shipping company
Our goods are shipped with DHL as standard.



 

Payment Conditions

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

  • Get first. Pay later (in 14 days): The payment period is 14 days from shipment of the goods or tickets/ availability date of the service. The complete terms and conditions for deliveries to Germany you can find here and the complete terms and conditions for deliveries to Austria you can find here.
  • Slice it (only available for Germany): With the financing service from Klarna you can pay your purchase in flexible monthly instalments of at least 1/24 of the total amount (at least 6.95 €) or else according to the conditions stated in the checkout. The instalment payment is due at the end of each month after submission of a separate monthly invoice by Klarna. Further information regarding Part Payment including terms and conditions and Standard European Consumer Credit Information you can find here.
  • Credit Card (Visa/ Mastercard), Direct Debit, Sofort direct banking

The payment methods are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. Further information and Klarnas user terms for Germany you can find here and for Austria here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement for Germany/ Austria.



PayPal, PayPal Express
During the ordering process you will be redirected to the website of the online provider PayPal. In order to pay the invoice amount via PayPal, you must be registered there or first register, authenticate with your access data and confirm the payment order to us. After placing the order in the shop, we will ask PayPal to initiate the payment transaction. The payment transaction will be carried out automatically by PayPal immediately afterwards. You will receive further instructions during the ordering process.

Prepayment (bank transfer)
Advantage for first orders, you save the cash on delivery fee. You will receive the necessary transfer data after your order. The ordered goods will be reserved for you and shipped to you immediately after receipt of payment.